CENTRE OF INFORMATION AND COMMUNICATIONS TECHNOLOGY SERVICES

Application and Systems Integration

This service provides advice and expertise to facilitate the integration of business applications and provision of business-to-business services with partners.

More information about the applications supported by ICT Services can be found in the Business applications register.

Service Provisions :

This service includes:

  • Liaising with technical specialists regarding architecture and requirements.
  • Development and support of integration and interfacing between systems (internal or external to the Polytechnic).
  • Liaising with business areas, external vendors, security experts to ensure appropriate data management, security and regulatory obligations are met.

Please note this service does not include:

  • Responsibility for the support of external systems managed by a third party.
  • After hours support for scheduled processes.
Service Owner :
Technical Owner :
  • Team Leader, Research and Teaching
  • Team Leader, SMIS
  • Team Leader, Enterprise Systems
This service is available for:
  • Business application owners
  • Externals
Service offerings and variations: Not applicable
Funding model Optional service offerings

Service cost

Costs apply to services that do not meet Core services criteria.
Review dates:                   No review dates are currently set.
Service conditions, support and availability:
Standard Support Hours.
References: