CENTRE OF INFORMATION AND COMMUNICATIONS TECHNOLOGY SERVICES

 

Electronic File Storage

This service provides individuals and groups with secure space on the network where electronic files can be saved and shared.
Service Provisions :

This service includes:

  • Provisioning of individual and group shared file space with quotas applied where applicable.
  • Remote access to individual and group file spaces.
  • A process for the creation of group files space by request.
  • A process for the self-restoration of deleted files.
  • Quota increases upon request and an associated charging process.
  • Approved restores from backup upon request.
  • Server-based virus scanning.
  • Capacity planning and usage monitoring.
  • Lifecycle management of infrastructure.
  • Options for low cost storage.
  • A process for deleting file storage when staff, students and visitors no longer have a relationship with the Polytechnic.

Please note this service does not include:

  • Support for any local storage and devices (e.g. C: drive and USB devices).
  • Support for personally owned external storage devices.
  • Support for business areas providing the service locally, supported by a local computing technician.
Service Owner :  
Technical Owner : Team Leader, Windows Services
This service is available for:
  • Research and Academic staff
  • Professional Staff
  • Postgraduate Research students
  • Undergraduate Students
  • Honors Students
  • Postgraduate coursework students
  • Visitors

Service offerings and variations:

 

Storage is provisioned with the following quotas:
  • Individual - Research and Academic staff - 50GB
  • Individual - Professional staff - 5Gb
  • Individual - Students - 5Gb
  • Shared - staff/pg research students - 300MB
  • Shared - students - 50MB
  • Individual - visitors - 250MB
Funding model Capacity-based funding

Service cost                        

Options are available to increase capacity in individual and shared allocations.
Review dates:                  
Service conditions, support and availability:
  • Standard Support Hours.
  • Individual space is provisioned automatically on commencement.
  • Workgroup space is provisioned by request.
  • Self-service for restoration of files is available for 3 days (groups) and 5 days (individuals).
  • Storage quotas are governed by the Polytechnic Information and Communications Technology Committee.
References:
Refer to the following site for more information on file storage and quotas: