CENTRE OF INFORMATION AND COMMUNICATIONS TECHNOLOGY SERVICES

Networked Printing for Staff

This service provides access to networked printing for staff and postgraduate students located on campus.
Service Provisions :

This service includes:

  • Negotiation and arrangement of preferred suppliers.
  • Maintaining a website with procurement information.
  • The management of printer queues and permissions.
  • Management, monitoring, fault diagnosis and configuration of printing infrastructure.
  • Assistance with warranty jobs.
  • General printing troubleshooting.

Please not this service does not include:

  • The procurement of printers and consumables.
  • Installation and servicing of equipment.
Service Owner :  
Technical Owner : Team Leader, Onsite Support
This service is available for:
  • Staff
  • Visitors
  • Postgraduate Research students

Service offerings and variations:

Please refer to the printing website for hardware options available through preferred suppliers.
Funding model   Fully funded
Service cost                     Hardware and consumables are funded by business areas.
Review dates:                   No review dates are currently set.
Service conditions, support and availability:
  • Standard Support Hours.
  • Critical systems support.
References:
Refer to the following site for information on recommended printer hardware: